Key Responsibilities

• Prospecting and client follow-up through cold-calls, emails and other means of communication
• Establishing relationships and rapport and over time take on coverage of Tier 2 and 3 clients
• Responding to new and existing customer queries and providing excellent client service
• Maintaining up-to-date customer data in the CRM system and contribute to continuous improvement of customer experience
• Contribute to establishing efficient Tier 1, 2 and 3 client coverage with different service models
• In collaboration with the marketing team, prepare 
  sales collateral and presentations
• Answer incoming client queries via the team inbox/CRM
• Provide back-up for other country teams and contribute to the team ethos across the firm

Qualifications: 

• 2-3 years of relevant industry experience in a similar role
• Experience in building and maintaining client relationships and sales numbers
• Good understanding of the German investment landscape incl. key players, competitors, and products
• Strong client and sales focus, strong communication and interpersonal skills
• Strong organizational skills and the ability to think outside the box
• Strong presentation skills
• Interest and experience in crypto, as well as ETPs and, traditional finance
• Ability to work independently as well as part of a team and navigate/coordinate with various groups within the organization

Other Requirements: 

• Native German speaker and fluent in English
• Additional language skills are a plus
• Excellent MS Office skills, experience using CRM (Hubspot)
• University or equivalent degree